Returns & Exchanges
At Banyan Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit perfectly or meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely repackage your items in their original condition.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing